Operational service messages
If text is selected, messages may concern request clarification, access or scheduling. Consent is not a condition of purchase, and message and data rates may apply. Frequency depends on the active request.
Communication consent
Service Request Text Message Terms
Text consent is requested only when a visitor chooses text as the service-request contact method. Marketing consent is separate and optional.
Marketing is separate
The service form does not preselect marketing consent. Any future promotional programme requires its own clear description, opt-in record and unsubscribe process.
Production details required before activation
A verified sender identity, support contact, STOP and HELP handling, carrier language and retention process must be configured before text messaging is enabled in production.
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